Returns Policy

 

You can return your jewellery purchase within 30 days of delivery.

Please contact hello@samhamdesign.com if you wish to do so where a postal address will be provided upon receipt of the email.

Please ensure your returns are sent in the same condition as you received them in – with the original packaging. We will not accept return of any items that have been worn.

We recommend that you send the items via Royal Mail Special Delivery – we cannot take responsibility for any goods lost in transit.

Refunds will be made within 3 working days of receipt of the returned goods – it may take your bank longer to credit your account. Refunds will be credited  to the original purchasing card. Shipping costs are not refunded unless the item is faulty.